About The Face Clinic and frequently asked questions

No. The Face Clinic provides an aesthetic analysis for informational and educational purposes. It's not a substitute for an in-person medical or dermatological evaluation.

Then you don't pay for it. If our specialists find that your case falls outside what we can properly analyze, or there's genuinely nothing useful we can tell you, you're refunded in full. We only want to be paid for a session we can actually stand behind.

A licensed dermatologist, plastic surgeon or facial aesthetics specialist personally writes and signs off on every protocol before it's sent to you. Which discipline reviews your case depends on what your measurements show: skin findings go to dermatology, structural findings to a surgeon.

No. A chatbot can't place landmarks on a face or measure a jaw angle, and a filter doesn't cite research. Every measurement behind your protocol comes from our own landmarking technology, read and written up by a specialist who treats these features for a living.

They're stored encrypted, never sold, and used only to build your protocol. You can request deletion at any time.

No. Your protocol is yours to keep. If you'd like to pursue a step in it, we can connect you with a specialist. There's no obligation either way.

Not yet. Facial aesthetics research doesn't travel well across regions. Skin type, sun exposure, and even what "balanced" means shift from population to population, so there's no single standard we'd apply everywhere. We're starting in Beirut and expanding city by city, under our specialists' guidance.

Anyone considering non-surgical facial improvement. [PLACEHOLDER: confirm and state any minimum-age policy here once decided — none is currently enforced.]

We'll never charge you as a surprise. Starting a month before your renewal date, we email you a reminder in case you'd rather cancel than continue. You can unsubscribe at any time from your dashboard, and you'll keep access through the end of your current year either way.